delivery of our student packages to all Universities and homes in England, Scotland & Wales* on the day you choose.
We give £20 cashback for late student pack deliveries.
Order in 3 simple steps!
Choose your student pack & extras
Add items to your box and choose your scheduled delivery date
We email you with confirmation and tracking updates prior to your guaranteed delivery
If you have ticked the 'don’t know my address box' and we have not received your new address within three days of your delivery date, we will contact you to find out. We only need 24 hours to change delivery addresses.
Pay securely using your debit/credit card or PayPal account.
All packages are recorded, insured, tracked and signed for.
*We may not be able to deliver to the Scottish Islands, Scottish Highlands, Channel Islands, Isle of Man, Scilly Isles.
We are here to make your move to University easy, if you need us to help with any aspect of your move or package delivery please email us on firstname.lastname@example.org.
We can contact Universities or accommodation halls for you and explore all of the options available to you.
All orders over £120.00, delivery is free.
Orders less than £120.00, delivery is £9.99
PRE 9AM Deliveries are + £7.99
As standard we offer is day 1 for day 3 (for example, if you order on a Monday, we can deliver as soon as Wednesday)
In emergencies please email us, we may be able to offer next day deliveries.
Most University halls of residence have post rooms for specific blocks so find out the postcode and address of your closest post room and enter that address at the checkout. Universities will have this information available on their website. Alternatively, email us today and we will find out the best delivery address for you! For more information, see our guide to University deliveries here – https://unpacked.co.uk/university-life/delivery-to-university-halls-a-simple-guide/
Our courier will email you your tracking details so that you can live track your parcel online. We will also email you the day before your pack is delivered advising that it’s on its way but if you need further details, please email us and we will give you any information you require.
Yes, if you are unsure about how to do this, please email us and we will contact the University for you.
Please email us detailing what item you need and we will try our best to have the item included within the pack you choose. We understand that sometimes you will need a specific item that is not available on our website so we can usually source any extras you require.
Yes. We can deliver your package before 9am if you need. If you are not in to receive the package we recommend you get it delivered to a University Front desk, University reception or home before you leave. If you need any help arranging this, please email us today and we will contact the University for you.
Because our packages are delivered via recorded delivery by our trusted couriers, 99.5% of our packages are delivered on time.
If one is not delivered on the day you chose, we will give you £20 cashback on the price of your pack for all orders over £120.
We will send out the missing or broken items the next working day.
You can get your package delivered to any mainland address in England, Scotland or Wales, including your home, University halls/house or University front desk. If you are unsure about where to get the pack delivered, please email us so we can help.
Yes, we use Paypal as our payment host, meaning that you can pay using your credit card, debit card or Paypal account with confidence. You can also see details of our SSL certificate at the top of the homepage.
That’s fine! Simply tick the ‘no address’ option on the checkout page and email us when you find out your new address, Universities typically tell you the new address two weeks before you start. We only need 48hrs notice to change or add a parcel delivery address. We will contact you 48hrs before your delivery is due if we do not hear from you. Email us: email@example.com
The best way to contact us is by email. We are happy to answer any questions or resolve any problems and we will answer emails within 24 hours maximum; however we answer most emails within just a few hours.
Any items that prove to be faulty will be replaced or refunded free of charge if returned within 30 days. Just email or call us and we will advise you what to do.
We will cancel the order and refund the bank card used and you will not be charged.
If you are still going to a University in the UK, we can arrange for your Essentials Pack to be delivered to you, at no extra charge as long as the pack has not yet been dispatched. If you no longer require the pack, then we can cancel your order (if it has not left our warehouse) or take it back (if it has left us) for a small handling fee.
Your University campus or accommodation block/halls will have a post collection area which will be close to your accommodation so as long as you provide the address of your accommodation, your pack will reach you on time. Many other students in your halls will also have their accommodation packs delivered to the same postage area as you. Alternatively, you can have the pack delivered to your home before you go to University; both options are delivered by our trusted couriers on the day that you specify.
Used this service when my second born went to uni this month, to avoid the stress we had getting my first born and his goods to Uni a few years earlier. We weren't sure what date my daughter would arrive, but the helpful call centre was able to reassure me that it would be simple to change the date of the order - and it was. The parcel arrived on time, and my daughter is delighted with everything - especially the cat duvet cover!
Claire Docherty, Kent
Fantastic! Great quality items, well packaged and arrived on time. Everything you need for the kitchen. Would highly recommend. We priced these items separately and wouldn’t have saved much. But it meant we weren’t trailing around shops picking stuff up. Thank you
Jill Cram, London
Great service delivery exactly on the day requested. The products were high quality and well packaged ensuring that nothing was damaged on delivery
Simon Wilkinson, London
I moved to London for uni from the US during Covid pandemic. Upon arrival, I had to be quarantined for 14 days and was not allowed to go out to the shops to buy anything for my flat. My Student Essentials came in super handy and sent a kitchen pack with almost all of my essentials and a bedroom pack which allowed me to live in comfort until I was able to leave.
When you order, you can choose from a pretty wide array of bedding sets in various sizes. While I really like the kitchen products they sent, I wish there was a way to choose what they looked like. When checking out, you select your delivery date and the stuff is waiting for you when you arrive. It went off without a hiccup. I would use them again
Shawnee White, US
I really like the idea of this and think it works on more levels than just for students.
I ordered the kitchen set and I was very pleased with it. The quality is really good on everything except the cheese grater, the metal and the plastic handle/top don't seem to fit together properly.
Definitely worth the money though and I was pleasantly surprised when I contacted customer services to make a change to the delivery date.
Chris Linnett, Newcastle
Adopting myself to a whole different culture and environment is absolutely demanding. With the student package of My student Essentials I could reduce so much burden that I had to handle if there wasn't the business. High quality bedding and kitchen appliances made the start of my life in London much easier! Most of all, the service that they deliver my products on the day of my arriving was the most helpful.
Zhang Liu, China
We used this site to purchase university items for my son. It was easy to use and had a great selection of items to chose from, you can even customise your box! Delivery was a little slower than I’d have liked but it did turn up on time which was good!
Ali Cook, London
With twins going to opposite ends of the country we have had a lot to sort out, the quality and range of products in the Kitchenware set was great. Price was the best i had seen so 2 sets ordered arrived perfectly as described and now on its way!
Many thanks will definitely use in future if required
Steve Crane, Birmingham
Uni kit out pack is great value and has me (almost) completely sorted for uni. It's stressful moving away and this kit just takes a lot of the stress out of it and allows you to forget all these things you might not have even thought of!
Moving into self-catered accommodation means that all the kitchen stuff will be really useful for me in my first year but it also feels good quality and you can tell they are quality items, so these will last beyond my time at uni :) thanks to My Student Essentials for helping me to get ready to my move to the University of Hull.
PS. Quick delivery time as well, 2 days on a bank holiday weekend!
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